Direct Debit Authority
Specific conditions relating to notices and disputes:
1. I agree that the Initiator must give me at least 10 days' prior notice of each direct debit, including the first direct debit in a series.
2. Changes to the amounts or dates of a series of direct debits require 30 days' prior notice to me.
3. I can also agree with the Initiator to receive a same day notice for direct debits specifically requested by me.
4. All notices must be in writing, but can be delivered electronically, if I have agreed that with the Initiator.
5. I can also ask the Initiator to reverse a direct debit up to 120 days after the direct debit if:
- I didn't receive proper notice of the amount and date of the direct debit, or
- I received notice but the amount or date of the direct debit is different from the amount of date on the notice.
6. If I dishonour a direct debit but the Initiator retries it within 5 business days of the original direct debit, I understand that the Initiator doesn't need to notify me again about that direct debit.
Credit Card Authority
Specific Conditions relating to notices and disputes:
1. I agree that IHC must give at least 10 days' prior notice of the first direct debit in a series.
2. Changes to the amounts or dates of a series of direct debits require my approval and 30 days' prior notice to me.
3. All notices must be in writing, but can be delivered electronically, if I have agreed that with IHC.
4. I can also ask IHC to reverse a debit up to 120 days after the debit if:
- I didn't receive proper notice of the amount and date of the debit, or
- I received notice but the amount or date of the debit is different from the amount or date on the notice.
5. If I dishonour a debit and IHC retries it within 10 business days of the original debit, I understand that IHC doesn't need to notify me again about that debit.
I May:
- At any time, stop any debit or terminate this Authority by giving seven days-notice to IHC and or my nominated bank.
IHC Refund Policy
IHC can refund any donation made within 2 months of receipt, on the grounds of hardship or IHC error. This can be requested through our Smile Club 0800 746 444 or smile.club@ihc.org.nz. Refunds cannot be made after an official receipt has been produced.
Privacy Statement - By completing this form:
- I acknowledge that the information will be provided to IHC and the nominated bank.
- I agree that IHC may retain this information for the purposes of effecting the donations pledged.
- I understand that I am entitled to access and request correction of any personal information IHC holds about me.
IHC New Zealand, 57 Willis Street, PO BOX 1757, Wellington 6011
www.ihc.org.nz / Email: smile.club@ihc.org.nz / Phone: 0800 746 444
IHC website privacy statement | IHC New Zealand
