Important payment information for IHC Group

Across the IHC Group, we have been putting plans in place to ensure staff can work from home and for business to continue as usual during the COVID-19 outbreak. Since the Government’s latest recommendations and restrictions about working from home, the accounts payable team will be away from National Office.

For this to succeed, we need your help.

If you already provide your invoices electronically, that’s great – we have plans in place to ensure you will still get paid.

If your invoices are couriered, sent by mail or dropped into an area office, then we will not be able to process your payment and ask that you find a way of getting your invoice to us via email.

How to send via email:

  • Saved copy of your invoice in PDF format
  • Scanned image of your invoice in PDF format
  • Scanned image of your invoice using an app such as Office Scan in PFD format
  • Clear photo of your invoice as JPG file

Where to send:

Supplies or services delivered to IHC New Zealand Incorporated, IDEA Services Ltd and Choices NZ Ltd:

If you don’t have a local email address contact, please use accounts.payable@ihc.org.nz

Supplies or services delivered to Accessible Properties NZ Ltd or IHC New Zealand Incorporated – C/- Accessible Properties NZ Ltd:

If you don’t have a local email address, please use accounts@accessibleproperties.org.nz

Remember, quoting our purchase order or works order reference on your invoice will reduce any delays in processing your payments.