IDEA Services

IHC, through IDEA Services, supports adults of all ages with intellectual disabilities to live in their own homes and be part of their local communities.

Supported Living

Supported Living offers:

  • Help to find and set up a home
  • Help to find a job
  • Support to keep in touch with family and friends
  • Opportunities to make new friendships and relationships
  • Flexible support when and where you need it
  • Help with daily living support
  • Support to develop life skills

Residential Services

What does it mean to be living in Residential Services (Group Homes):

  • Usually no more than five people live in a group home
  • Each person living in the home is given the level of support they need, including help with personal care, preparing meals or going out
  • Each person has their own bedroom and is encouraged to participate in the running of their home. Regular meetings are held to discuss issues and make decisions about their home
  • People are active socially. They might be part of a sports team or enjoy going to cafes, or the movies. They have friends and family over to stay or to share a meal.
  • People are supported to access other community activities and services, such as leisure, recreation and medical services. We support people to have an annual health check

Vocational Services

Vocational Services supports people to learn, work and enjoy life in the community.

  • IDEA Services has implemented a number of initiatives to better respond to young people and their hopes for the future.
  • IDEA Services works in partnership with the person, their families and the person’s community to provide more individualised and inclusive opportunities.
  • Vocational and day services have a focus that puts the person at the centre in planning their programme.

Mental Health

IDEA Services runs a small mental health service helping people to recover.

  • Hillcrest Lodge is a residential mental health and disability service near Wellington, offering supported accommodation to individuals with high or complex needs with mental health challenges, intellectual disability or dual diagnosis.
  • Hillcrest provides around the clock support by staff who have the expertise and training to work with people who endure mental health and disability problems.
  • Hillcrest places value on the environment, importance of support, access to good food, exercise, social relationships, hope, human rights and being involved in our local community. Our residents take an active part in decision-making through meetings and committees.

Our objectives are also:

  • To access medical and specialist supports in a proactive manner, while promoting health and wellbeing.
  • To provide a service that operates continuous quality programs with support from great staff.
  • To respond to the expressed needs of individuals by liaison with appropriate community resources that are both culturally sensitive and specific.
  • To promote community understanding of intellectual disability and mental health.

Services for people in compulsory care


IDEA Specialist Services provides compulsory care that focuses on rehabilitation. This is a Regional Intellectual Disability Supported Accommodation Service (RIDSAS), contracted by the Ministry of Health to provide rehabilitation services for people with high and complex needs.

We have locations for this service in Auckland and Wellington, supporting Care Recipient clients, who are ordered by the court under the Intellectual Disability (Compulsory Care and Rehabilitation) Act 2003.

The complexities of this group require the services to be flexible and responsive to the changing needs of people as they are supported through their rehabilitation.

Approaches to this support include:

  • The translation of therapeutic process into practice.
  • Working in partnership to enhance rehabilitation opportunities.
  • Contributing to discussion and activities that balance risk management and rehabilitation opportunities.

Funding and Support

Funded supports are available to assist people with intellectual disabilities to live as independently as possible in the community. Meet with the local Needs Assessment and Service Coordination (NASC) organisation to discuss what support options are available in your region. Freephone 0800 693 342 for NASC contact details. Availability varies across New Zealand, but all or some of the following support options for people leaving home may be available: Individualised Funding, Supported Living, Choices in Community Living, Contract Board, and Residential. Access to funded support services is via the NASC.

There are several options to be considered, and a community residential group home operated by a service provider is one option. In the past options were limited but now there is an increasing range of options being developed and becoming available in several regions.

The following ideas may assist:

  • Families build or move to a property that has a detached or semi-detached space to be used as a step towards moving out
  • Families, or a group of families have family-governance arrangements, working in partnership with a service provider or setting up an independent service
  • Your family member flats independently or with friends, with formal and/or informal support
  • Your family member lives in a home owned by a disability service provider with support from that provider
  • The family moves out of the family home and the family member stays there
  • The person uses their Kiwisaver contributions as a deposit on a home
  • Contact the NASC for more information if household modifications are required.

For young people with high or very high needs who remain living at home Funded Family Care (FFC) could be considered. FFC allows eligible people with disabilities to employ family members to provide support for activities such as showering, eating, cooking and cleaning. Find out more about FFC and how it can be used from the Ministry of Health website.


Next steps

Contact your local IDEA Services office

Contact your local Needs Assessment and Service Coordinator (NASC) through the Ministry of Health website